Frequently Asked Questions

Ivy & Lavy Boutique was single handedly established in 2022 by Genoa Simonicek. Based out of Georgia, Ivy & Lavy Boutique serves up the funkiest clothing and accessories for our fellow boho souls.Click here to learn more about our story here.

You can email us at happypeople@ivyandlavyboutique.com or text/call 404-590-3369. Please keep in mind that it is just one person behind the scenes and we will be in tough with 24/48 hours. You can also submit an online help query online here.

Shipping

  • We offer Free Shipping on all orders over $150 in the US and Canada.
  • For US orders under $150 we offer a flat $7.99 Shipping Rate.
  • Shipping Speeds are 3-5 Business Day from shipping date & 5-7 days from order date. For faster speeds, please email us at happypeople@ivyandlavyboutique.com

International Shipping and Speeds are calculated at checkout.

We are happy to offer International Shipping.

All rates are calculated at checkout.

Returns

We offer 30 Day Exchange or Store Credit from date that your order was received of all non-sale and/or unworn items.Some exclusion may apply.Click here to view our entire Return Policy.

Orders

Once your order is placed you will receive email notifications when your order is fulfilled, shipped, out for delivery, and delivered.

If you are not receiving these emails please check your spam folder. Still no luck? Shoot us an email at happypeople@ivyandlavyboutique.com & we will be in touch with shipping and tracking updates.